Sinar Goldsmith respects the privacy of our customers. This Privacy Policy explains how we collect, use and protect information when customers communicate with us, including through WhatsApp.
We may collect information such as your name, telephone number, membership information, messages sent to us and your interactions with our communications.
We may use your information to provide customer service, manage membership-related communications, send relevant updates and promotions, and improve our services.
Sinar Goldsmith uses the WhatsApp Business Platform to communicate with customers. Information necessary to send and receive WhatsApp messages may be processed through Meta and WhatsApp in accordance with their applicable terms and privacy policies.
Customers may choose to stop receiving promotional messages at any time. Where available, you may select “Hentikan Promosi” in our WhatsApp messages.
Stopping promotional messages does not prevent you from contacting Sinar Goldsmith for enquiries, membership assistance or customer service.
We do not sell customers' personal information. Information may be shared with service providers only where reasonably necessary to operate our services, or where required by law.
We take reasonable measures to protect customer information against unauthorised access, disclosure, alteration or misuse.
Information is retained only for as long as reasonably necessary for customer service, business, administrative and legal purposes.
You may contact Sinar Goldsmith if you wish to update your information or stop receiving promotional communications.
For questions regarding this Privacy Policy, please contact Sinar Goldsmith through our official communication channels.